ITIL® and IT Framework Blog

This session is for you if you intend to deliver the ITIL Practitioner course as an instructor using Pultorak and Associates' ITIL Practitioner instructor kit and student courseware.   The session walks you through the ITIL Practioner course materials--the instructor kit and student book, including quizzes, interactive activities, the scenario (case), and sample exams. The purpose is to help you get organized to prepare to deliver the course. Below you will find a link to the presentation and the accompanying audio. Simply play the audio from the webinar and advance through the presentation as you see fit. Click here to view...

Are you ready to take the exam or train others?   The examination will be live in January, the book required for the open-book test will be available then, as will our courseware, for which we have a pre-release version available for evaluation.  If you are an individual learner, run a corporate training program, or are a trainer, LA or ATO and want to know more about the ITIL Practitioner course, exam, book, and Pultorak's instructor kits, participant books and eBooks, CBTs and eLearning, join us for the following webinars to get your FAQs answered.  

Pultorak is now delivering  ITIL Foundation classroom training at Bellevue College adjacent to Microsoft's Main Campus in Redmond, WA. the next open class is 6/4/2015 - 6/6/2015. These are "rock star" deliveries by some of the best minds in Service Management, ITIL Experts who also happen to be expert instructors--not your typical, mind-numbing commodity delivery experience. And have fun learning in ways that make the learning stick--in a sea of mind-numbingly boring commodity deliveries that make the delivery of what can be dry subject suck your will to live, Pultorak's delivery stands out a fun, entertaining and informative.  And if you...

You probably know our ITIL training is in use in over 60 countries, and that in addition to self-paced CBTs and eLearning that we deliver worldwide at your location(s) through our network of native-speaking local consultant / trainers, but did you know that we now offer many titles beyond ITIL?  We do, to name a few: COBIT TOGAF Service Desk Institute PRINCE2 PMP ISO 20000 MOF We offer eLearning and CBTs for self-paced learners, and participant and instructor kits and "train-the-trainer" if you'd like to do it yourself.  Or we can deliver for you, in-h0use at your location or via...