ITIL® and IT Framework Blog — IT Infrastructure Library (ITIL)

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to all syllabus and specifies the terms and definitions required. In addition it gives sample questions for practice both within the text and also a number of the official exams questions in the back. The content of this book is based on the ITIL® 2011 Edition core guidance and APMG’s ITIL Foundation Certificate syllabus edition 2011. Written by David Pultorak, Jon Nelson, and Vincent Pultorak of Pultorak & Associates, and reviewed by other professionals this unique work provides clear and concise guidance for all those...

September 30, 2011, Philadelphia, PA Jon Nelson, Managing Director of the Philadelphia office of Pultorak & Associates (http://shop.pultorak.com), and David Pultorak, Founder and Chief Executive, will be exhibiting at the 11th Annual HDI Vendor Fair & Luncheon on Friday, October 21, 2011 8AM to 5PM at Harrah’s in Chester, PA. Jon and David will be showcasing Pultorak & Associates’ ITIL® implementation and training, including Pultorak’s all-new ITIL 2011 Edition courses, and full line of quality, accredited ITIL courses including cost-effective CBTs used in over 50 countries with excellent pass rates. Example: ITIL Foundations CBT $154; ITIL Expert bundle $2,256; includes...

The message below is from the Cabinet Office. To formalize the move of the Best Management Practice portfolio from the Office of Government Commerce*, the related trademarks and crown copyright have now been transferred to the Cabinet Office. The portfolio of guidance continues to be supported through the existing commercial arrangements for services in publishing and accreditation of qualification, training and consultancy services. The Best Management Practice brand entity is not affected as part of this move. The Cabinet Office wishes to minimize the pressure on the community to initiate any changes required due to this transfer. As such, there...

Attached is the updated ITIL® Qualification Scheme Diagrams that reflect the withdrawal of ITIL® V2 and bridging qualifications on 30 June 2011. The changes also include addition of the new Service Manager route to ITIL® Expert.This includes a change to the ITIL® Qualification Scheme diagrams which have undergone some amendments to remove the V2 qualifications and any V3 references. [gallery]

The ITIL® 2011 updates to the 2007 edition ITIL publications release date is 29 July 2011, and include the following ITIL 2011 editions: ITIL Service Lifecycle Suite Service Strategy ITIL Service Design ITIL Service Transition ITIL Service Operation ITIL Continual Service Improvement The updated publications are designed to be easier to read and understand, relate more clearly to one another and to correct issues to provide more clarity, consistency, correctness and completeness. Existing certificate holders do not need to recertify. New syllabi and examinations based on the 2011 Edition publications will be available 8 August 2011. Pultorak and Associates is...