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ITIL® and IT Framework Blog — IT Infrastructure Library (ITIL)

ITIL V3 and ITIL 2011 Edition - Major Changes Despite the Mandate

Admin Pultorak January 25, 2016 IT Infrastructure Library (ITIL)

The official mandate for change for the ITIL V3 edition specified that the update would be focused on correction, clarification, and rationalization across the content and its structure; no new concepts were to be introduced.  This is not what occurred with ITIL 2011 Edition; despite the mandate, major changes were introduced. The itsm portal has a good article on these changes http://www.amazon.com/ITIL-Pocket-Guide-Practice-Publishing/dp/9087536763.  See the links also for the other articles parts 1-4. Pultorak & Associates offers an ITIL 2011 Edition bridging course, which is an awareness course that gives you and your team a chance to review the changes with...

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Passing the ITIL® Foundation Exam: 2011 Edition (english version) written by Pultorak - available now!

Jon Nelson January 25, 2016 IT Infrastructure Library (ITIL)

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to all syllabus and specifies the terms and definitions required. In addition it gives sample questions for practice both within the text and also a number of the official exams questions in the back. The content of this book is based on the ITIL® 2011 Edition core guidance and APMG’s ITIL Foundation Certificate syllabus edition 2011. Written by David Pultorak, Jon Nelson, and Vincent Pultorak of Pultorak & Associates, and reviewed by other professionals this unique work provides clear and concise guidance for all those...

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Pultorak & Associate to exhibit at HDI Annual Vendor Fair Friday, October 21, 2011 8AM to 5PM at Harrah’s in Chester, PA

Jon Nelson January 25, 2016 HDI Annual Vendor Fair IT Infrastructure Library (ITIL) ITIL 2011 ITIL 2011 Edition ITIL Updates

September 30, 2011, Philadelphia, PA Jon Nelson, Managing Director of the Philadelphia office of Pultorak & Associates (http://shop.pultorak.com), and David Pultorak, Founder and Chief Executive, will be exhibiting at the 11th Annual HDI Vendor Fair & Luncheon on Friday, October 21, 2011 8AM to 5PM at Harrah’s in Chester, PA. Jon and David will be showcasing Pultorak & Associates’ ITIL® implementation and training, including Pultorak’s all-new ITIL 2011 Edition courses, and full line of quality, accredited ITIL courses including cost-effective CBTs used in over 50 countries with excellent pass rates. Example: ITIL Foundations CBT $154; ITIL Expert bundle $2,256; includes...

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Best Management Practice intellectual property has now transferred to the Cabinet Office

Jon Nelson January 25, 2016 IT Infrastructure Library (ITIL)

The message below is from the Cabinet Office. To formalize the move of the Best Management Practice portfolio from the Office of Government Commerce*, the related trademarks and crown copyright have now been transferred to the Cabinet Office. The portfolio of guidance continues to be supported through the existing commercial arrangements for services in publishing and accreditation of qualification, training and consultancy services. The Best Management Practice brand entity is not affected as part of this move. The Cabinet Office wishes to minimize the pressure on the community to initiate any changes required due to this transfer. As such, there...

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ITIL® Credit Profiler

David Pultorak January 25, 2016 IT Infrastructure Library (ITIL) ITIL Credit Profiler ITIL Expert ITIL Qualification Scheme Diagrams

Attached is the updated ITIL® Qualification Scheme Diagrams that reflect the withdrawal of ITIL® V2 and bridging qualifications on 30 June 2011. The changes also include addition of the new Service Manager route to ITIL® Expert.This includes a change to the ITIL® Qualification Scheme diagrams which have undergone some amendments to remove the V2 qualifications and any V3 references. [gallery]

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