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ITIL® and IT Framework Blog — Microsoft Operations Framework (MOF)

New video from Microsoft - Service Management for the cloud with MOF 4.0

David Pultorak January 25, 2016 cloud Microsoft Operations Framework Microsoft Operations Framework (MOF) MOF

Microsoft has released a MOF Cloud video. This is similar messaging to what was in the BrightTalk webinar http://www.brighttalk.com/webcast/26121 but much shorter (4 minutes). The video helps you learn how to optimize their people, processes, and technologies to achieve smart, efficient service management of the cloud. In this brief video, senior program manager Betsy Norton-Middaugh discusses how to use Microsoft Operations Framework (MOF) 4.0 to ease organizations' migrations to the cloud. Check out the video on TechNet Edge, and learn more about MOF 4.0 here.

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David Pultorak to Co-Author System Center Service Manager (SCSM) 2010 Unleashed

Jon Nelson January 25, 2016 Microsoft Operations Framework (MOF)

Everyone working with the System Center product suite has most likely read one of the “Unleashed” books. In many forums they have been described as a technical ”bible.” We are pleased to announce there will be a new “bible” for Service Manager 2010! Service Manager, the long-awaited third major component of Microsoft’s System Center suite, addresses the "Supporting" quadrant of the MOF process model. System Center Service Manager 2010 Unleashed will provide in-depth reference and technical information about Microsoft System Center Service Manager 2010, as well as information on other products and technologies on which its features and components are...

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Microsoft Operations Framework: Why Bother?

David Pultorak January 25, 2016 Microsoft Operations Framework (MOF)

I've been an advocate of the Microsoft Operations Framework (MOF, www.microsoft.com/mof) for many years now.  Some IT professionals in the Microsoft space get hung up with a "versus" mentality, i.e., why bother with MOF when there are other generally accepted frameworks out there for managing IT as a services organization, including ISO 20000, COBIT, and ITIL? There are many reasons.  Firstly, MOF supports these generally accepted frameworks and even provides a map to them--so you can be assured that what you do with MOF will not be out of line with other frameworks. Next, MOF guidance and training materials are free...

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