Pultorak & Associates
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ITIL®, DevOps, Agile and Lean IT License Information and System Requirements

Choose from a variety of courseware formats based on your learning style, as shown in the figure below. The core eLearning, CBTs, digital and hardcopy is precisely the same in content and structure so you can be assured that all formats will match exactly to each other and to instructor presentations.

eLearning

License and Ordering Information
Order one per participant. This product is licensed per-participant, and is good for one year from the time of purchase.

System Requirements
This web-based solution requires a modern browser, 1024x768 minimum screen resolution, speakers or a headset and an Internet connection. For volume purchases for your LMS, the solution requires a SCORM-compliant learning management system.

Works on tablet and mobile devices including apple devices.

CBT

License and Ordering Information
Order one per participant. This product is licensed per-participant, and is good for one year from the time the license is activated.

System Requirements

  • Microsoft Windows XP SP3 or later
  • 256 MB RAM Minimum (512 MB RAM Recommended)
  • Widescreen display resolution (16:9)
  • Speakers or headset
  • An internet connection is needed to download and activate, but not to run the product

Perfect Bound Participant Kit

License and Ordering Information
Order one per participant.These products typically require at least 48 hours to process before they ship. Expedited shipping is sometimes available at an additional cost.

Digital Participant Kit

License and Ordering Information
Order one per participant. This product is licensed per-participant, and is good for one year from the time the license is activated. This digital format allows you to highlight and annotate the courseware, but does not allow printing or screen copying of the protected PDF. Requires a Windows device to operate (Apple devices are not currently supported).

System Requirements
An internet connection is needed to download and activate, but not to run the product.

Instructor Kit

License and Ordering Information
Order one per instructor. License is valid for any number of deliveries. This license entitles you to free minor updates, and all licensed instructors are notified via email when new versions are available for download, and it's important to download the latest version to ensure that it matches the participant materials used in a class.

System Requirements

  • Microsoft Office 2007 - 2016 32 bit, or Microsoft Office 2016 64 bit, or Office365
  • An internet connection is needed to download and activate, but not to run the product

Exam Vouchers and Session Seats

Exam Voucher
Exam vouchers are for online exams with a remote proctor, and entitle you to a single attempt at the exam you purchased the voucher for, unless you have purchased the Take2 option, which allows for one additional re-take attempt. Vouchers are good for 1 year from the date they are registered. Vouchers are typically used by self-directed learners, or in the case of classroom or vlrtual instructor-led courses, by remote learners who are not on-site with the trainer / proctor.

Exam Session Seats
Exam vouchers are for in-person hardcopy or online exams exams with a live in-person proctor, and entitle you to a single attempt at the exam you purchased the session seat for, unless you have purchased the Take2 option, which allows for one additional re-take attempt. Exam session seats are good for 1 year from the date they are registered. Exam sessions seats are typically purchased for classroom training or by organizations that set up their own proctors (if you are interested in this option, contact us at info@pultorak.com).