Passing the ITIL® Foundation Exam, 2011 Edition
This book is an ideal study guide for the ITIL® 2011 Edition Foundation exam. It contains direct links to the exam syllabus and specifies the terms and definitions, required. In addition it gives sample questions for practice both within the text and also a number of the official exam questions in the back.
The content of this book is based on the ITIL® 2011 Edition core guidance and APMG's ITIL Foundation Certificate syllabus edition 2011.
Written and reviewed by globally experienced trainers and professionals this unique work provides clear and concise guidance for all those seeking to achieve success at the ITIL Foundation level. Covering:
- A clear and concise explanation of the exam structure;
- Key text for the exams;
- Real exam questions and sample answers and
- Hints and Tips and practical examples
This book will highlight for readers the key items they need for the ITIL Foundation exam that will increase chances of success.