ITIL® 4 Create Deliver Support (CDS)

The accredited ITIL 4 Create, Deliver and Support course, 18+ contact hours of material that can be self-studied, or delivered by a trainer in 3 course days as traditional classroom / instructor-led training, prepares you for the ITIL 4 Managing Practitioner Transition examination. Choose hardcopy or digital courseware, self-directed learning (eLearning and CBTs) and online exam vouchers. Or choose traditional classroom and virtual instructor-led training for your group, delivered by Pultorak in over 60 countries. Or do it yourself--with instructor kits, courseware, and exam session seats.

The purpose of the ITIL 4 Create, Deliver and Support Qualification is: 

• to provide the candidate with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools 
• to provide the candidate with an understanding of service performance, service quality and improvement methods. 

Get a complete, interactive self-directed learning experience for the ultimate in flexibility and value for your time and training budget. All formats provide the materials you need to pass the exam, plus dozens of course resources and handouts. Our eLearning and Computer Based Training formats feature voice-overs, interactive activities and quizzes to keep you engaged and make sure that you can go beyond the exam and immediately apply what you've learned.

• eLearning: Use your Pultorak Store credentials to log into our eLearning platform to access your course materials online. You get immediate access, and there is no need to download any files. Works on tablets and mobile devices. Learn more...
• Computer Based Training: Get the same features and materials as the eLearning, but in a downloadable format that can run on your Windows computer with no internet access needed. Learn more...
• Digital Courseware (PDF): Download a PDF version of the materials that you can search, highlight, and annotate. Learn more...
• Hardcopy Courseware (Softcover Book): We'll ship you the book along with printed handouts. Learn more...