About Pultorak & Associates

Founded in 2001, Pultorak & Associates (www.pultorak.com), headquartered in Seattle with offices in Philadelphia and Manila, offers training and consulting services concentrating on IT lifecycle management best practices with a focus on their application in the Microsoft environment.

Our services include:

• Content Development and Adaptation
  o Service kits and courseware development
  o Job aids, software product content, and publications
  o Sales, marketing, and delivery collateral development
   
• Training & Readiness Development and Delivery
  o For service kits, courseware, product content
  o Sales, marketing, delivery, customer, and partner readiness
  o Onboarding program development and delivery
  o Performance support
   
• IT Service Management Consulting and Training
  o Strategy, assessment, implementation, improvement
  o Training, train-the-trainer, licensed courseware, custom solutions
   
• Strategic IT Sourcing Services
  o Portfolio Analysis, Strategy, Supplier Evaluation and Selection
  o Contract Development and Sourcing Management

What Makes Pultorak & Associates unique?

• We are a one-stop shop for the right skills mix at all levels of your organization — from "heavy lifting" all the way up to strategic consulting — with resources based in the US (Seattle, Philadelphia), our offshore development center in the Philippines, and our partners around the world. Pultorak & Associates has teams that provide ready access to resources , lower costs, and 24x7 development capabilities.  Professional staff with field-tested implementation experience ensures quick, quality work.
  
  Resources include: Program and Project Managers, Subject Matter Experts,
  Content Developers, Technical Writers, Graphics and Creative personnel, Illustrators, Instructional Designers, Consultant / Trainers, Organizational Development and Communications professionals, web / "sticky content" development.
   
• Authoritative, field-tested Subject Matter Expertise
  
  Since 2001, Pultorak & Associates has contributed to — and practiced — ITIL®, COBIT, MOF, MSF, and other IT standards. We have produced and contributed to dozens of books, articles, and whitepapers.

    o  Knowledge of Microsoft's related IP in this space: IO, DSI, BDD.
    o  Unmatched knowledge of and contribution to MOF and ITSM on Microsoft: Authors of
        MOF, MSF Pocket Guides, contributors to MOF / MSF core IP, MOF Assessment and SIP
        service offerings, MOF / MSF Essentials, MOF Changing Quadrant MOC courseware, MSM
        offerings, and Solution Accelerators.
    o  Hundreds of consulting and training engagements — more than 15,000 trained.
 
• We use industry-standard work processes and practices like ADDIE for Instructional Design and HPT for performance support to ensure we are easy to work with and produce work that consistently meets or exceeds your expectations. We have also invested in proprietary methods developed over the years help lower costs, speed work, and ensure success.