ITIL® and IT Framework Blog

The message below is from the Cabinet Office. To formalize the move of the Best Management Practice portfolio from the Office of Government Commerce*, the related trademarks and crown copyright have now been transferred to the Cabinet Office. The portfolio of guidance continues to be supported through the existing commercial arrangements for services in publishing and accreditation of qualification, training and consultancy services. The Best Management Practice brand entity is not affected as part of this move. The Cabinet Office wishes to minimize the pressure on the community to initiate any changes required due to this transfer. As such, there...

Attached is the updated ITIL® Qualification Scheme Diagrams that reflect the withdrawal of ITIL® V2 and bridging qualifications on 30 June 2011. The changes also include addition of the new Service Manager route to ITIL® Expert.This includes a change to the ITIL® Qualification Scheme diagrams which have undergone some amendments to remove the V2 qualifications and any V3 references. [gallery]

The ITIL® 2011 updates to the 2007 edition ITIL publications release date is 29 July 2011, and include the following ITIL 2011 editions: ITIL Service Lifecycle Suite Service Strategy ITIL Service Design ITIL Service Transition ITIL Service Operation ITIL Continual Service Improvement The updated publications are designed to be easier to read and understand, relate more clearly to one another and to correct issues to provide more clarity, consistency, correctness and completeness. Existing certificate holders do not need to recertify. New syllabi and examinations based on the 2011 Edition publications will be available 8 August 2011. Pultorak and Associates is...

Microsoft has released a MOF Cloud video. This is similar messaging to what was in the BrightTalk webinar http://www.brighttalk.com/webcast/26121 but much shorter (4 minutes). The video helps you learn how to optimize their people, processes, and technologies to achieve smart, efficient service management of the cloud. In this brief video, senior program manager Betsy Norton-Middaugh discusses how to use Microsoft Operations Framework (MOF) 4.0 to ease organizations' migrations to the cloud. Check out the video on TechNet Edge, and learn more about MOF 4.0 here.

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